As the Chief Administrative Officer of Monarch, Terri Bernhardt oversees the Human Resources and Information Technology operations. She is a 1993 graduate of Appalachian State University, and holds a Bachelor of Science Degree in Communications Media with a Minor in Management. In 1999, Terri was also awarded her National Society of Human Resource Management Certification. This was accomplished by showing competencies in all areas of human resource management including employee relations, risk management, strategic planning and workforce planning. Terri has been employed with Monarch since 1993. She and her husband, Matt, live in Salisbury, NC.